Why Do Your Graphics and Transitions Appear Blurred in Your First Episode – Politics?

Our show was filmed in HD. To use our captioning software, we had to add graphics to the video then convert to SD before running through our captioning software. As a result, the graphics are less than aesthetic and transitions between scenes often look less than professional. Our captioning software quit working after we captioned about 98% of our show. Technical support can’t figure out how to resolve the problem.